Success is not completing the whole task — watching and enjoying it counts.
This is the part that tells everyone else what to try differently.
However long it actually lasted — a few minutes of real connection counts.
Add resident
Name and room as they should appear to everyone at this home.
Remove from the active list
Their records are kept and still appear in History and reports.
Remove from the active list?
Funded 1-to-1 hours
The one-to-one hours commissioned as part of this placement, and when that funding needs reviewing.
Saved to the resident’s record and visible to colleagues at this home. If the connection drops it is kept on this device and you will be told it did not reach the cloud.
Support strategy
Add support strategy
Concept dictionary
Related terms treated as one concept when matching a resident's profile against the Support Strategy Library (e.g. "singing, choir, hymns" all count as "Music"). Changes apply immediately — no code change or deploy needed.
Add concept
Add a support strategy
— or add a one-off custom strategy —
Roughly how long it usually takes — the actual time is recorded each time it's done.
✨ Something else happened
For something that isn't on their list. Find what you did, then a quick check-in on how it went.
Add detail — a note, or anyone else who joined
Add organised session
Add session
⚡ Quick start
Nothing to reuse yet — tap “Need inspiration?” above for ideas, or just fill in the form below.
Request changes
Share a resource
Record completion
Families and visitors read this in the album, so write it for them. Please don’t name residents other than the ones in the photograph — every family sees the whole book. You can edit this later in Albums & Reports.
Fortava LivingHelping every resident live their best life
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Residents
Today
🌟 Group Sessions
Evidence-informed support strategies delivered as a group. Log a session once, then tick everyone who took part.
📚 Support Strategy Library
A shared library of evidence-based support strategies across every home
⚡ ABC Reporting
What happened, what you did, and whether it helped
📅 Wellbeing Planner
Plan, submit and evidence this month's wellbeing sessions
History
Support strategy and ABC report log over time
⚙️ Admin
Team access and the record of what has changed
Team access
Invite a colleague by email. They receive a link to set their own password — you never see or set it.
Only managers and administrators can invite colleagues.
Audit log
Who changed what, and when — support strategies, ABC reports, This Is Me profiles, completions and the Support Strategy Library.
✨ Insights
Engagement and behavioural support analysis
Report type
Period
Resident
🧠 Wellbeing Profiles
Clinical & planning view — for managers and wellbeing leads
Wellbeing Assessment — Resident
A guided conversation to build this person's wellbeing profile — every field is optional, and you can go back at any point.
Involve the person wherever they can take part, and use their own words. Where they cannot tell you themselves, record what family, friends or the staff who know them best would say. You will be asked at the end who this was completed with.
Step 1 of 5 — About the Resident
👤 About the Resident
Helps us plan support for when they are most likely to enjoy it.
❤️ What Matters Most
Add one at a time — type it and press Enter.
Different from a dislike — these are the things that genuinely unsettle them.
🧠 Current Abilities
Used to keep strategy recommendations safe and realistic — a mismatch is never hidden, just shown lower so carers can use their own judgement.
The single biggest influence on which strategies are suggested.
🫂 Wellbeing & Support
Tick any that apply.
The signs that come before distress, so staff can step in early.
A starting point for day one — this improves as real sessions are recorded.
Shown at the top of their profile, for whoever reads it first.
✅ Review & Create
Check everything looks right — use Edit to jump back to any section.
